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Setting up auto-replies for texts and missed calls

Auto-replies are included on every plan — how they work and what to use them for.

Updated

Auto-replies are included on every LimePhone plan, from Personal up.

An auto-reply is a text your number sends on its own — typically when a call is missed or a message arrives outside business hours. Good uses:

  • After-hours: "Thanks for reaching out — we're open 9–5 ET and will reply first thing tomorrow."
  • Missed call: "Sorry we missed you! Reply here and we'll get right back to you."
  • Booking: a link to your scheduling page so the customer helps themselves.

Keep it short, honest about when you'll actually respond, and include a next step. Auto-replies work alongside call forwarding and business hours, so a missed call can trigger a text even while the call itself goes to voicemail.

For alert options when calls are missed, see "Missed-call recovery: alerts and automatic text-back".

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