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Missed-call recovery: alerts and automatic text-back

Get alerted the moment a call is missed and send an automatic text so the caller hears from you first.

Updated

A missed call does not have to mean a lost customer. LimePhone's missed-call recovery gives you two tools:

Missed-call alerts: get notified by text, email, or Slack the moment a call goes unanswered, so someone can call back while the lead is still warm.

Automatic text-back: send an automatic SMS reply to the caller straight after the missed call — an apology, your hours, or a link to book a time. The caller hears from your business before they dial a competitor.

Both work per number, so your sales line and support line can respond differently. Pair this with business-hours routing ("How do I set business hours?") so after-hours calls go to voicemail with a text-back instead of ringing nobody.

If you want missed calls answered rather than recovered afterwards, the AI receptionist add-on can pick up around the clock.

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