Porting your phone number to LimePhone Porting your phone number to LimePhone is a simple process, and we're here to guide you every step of the way. This guide will help ensure a smooth transit › Can I transfer my existing number to LimePhone? Our number porting process is straightforward. You can initiate the process through your account settings, and our support team will assist you every step › How can I identify calls coming from my LimePhone virtual number? Caller ID: When you make a call using your LimePhone virtual number, the recipient will see your LimePhone number displayed on their caller ID. This helps › Adding Virtual Numbers The different types of virtual numbers explained and how to add new phone numbers to your account. Supporting phone numbers from 46+ Countries, let's look › Can I use my phone while porting? Yes, you can continue using your phone service while the porting request is in progress. › How do you keep personal and business numbers separate? LimePhone provides you with a dedicated business phone number that you can use for all your business-related calls and texts. This keeps your personal numb › How do you set up LimePhone as a virtual business number? To use Limephone as a virtual business number, you would first need to create an account and purchase a phone number. Once you have a phone number, you can › How to manage your number's business hours Control when you will receive calls to your number. Setting business hours to receive calls only during your business operating times, by not setting busin › A Second Phone Number Limephone can be used as a second phone number. This can be useful for a variety of reasons, such as: Separating personal and professional calls: If you us › Does LimePhone use my phone number or contacts for marketing purposes? We will not use your phone number or contact information for marketing purposes without your explicit consent. You can opt out of marketing communications › Geo Located Numbers LimePhone allows you to access Geo located numbers and add them to your account. Providing you with numbers for specific countries. Why is this useful? If › How do I submit KYC documents, and what happens after I upload them? Where to upload KYC documents (Trust Center or the email link), the review stages, and what to do if a submission is rejected. › How to change your Caller ID Choose a number you want to display on the customer and agents mobile phone. This LimePhone feature allows you the opportunity to change the number display › In which countries do you offer phone numbers? LimePhone supports virtual numbers from over 40+ countries. Go to Sign up > Select a plan > Select a number type > Select a country You'll see all availabl › What are some use cases of Second phone number? Virtual phone numbers offer a range of benefits across various industries. Here are some specific use cases: Real Estate: Dedicated agent lines: Agents can › What are the benefits of using a virtual number as a business switchboard or IVR system? Improved customer service: A virtual number can help you to improve customer service by routing calls to the appropriate department or employee quickly and › What are the benefits of using LimePhone as a virtual business number? Here are some of the benefits of using Limephone as a virtual business number: Professional image: A virtual business number can give your business a more › Will there be any downtime during the porting process? Most users experience no downtime during the porting process. However, in rare cases, there might be a short service interruption, usually lasting no more › Can I use my existing number? Keep your current phone number when you switch to LimePhone. We're able to port phone numbers from europe and US. To make the switch, porting takes between › Delete Phone Number By deleting your phone number you will lose access to all messages and calls to your number. Important note This can only be accessed by Admin Users, each › Do I need to inform my current carrier about the port? No, you don't need to contact your current carrier directly to inform them about the port. LimePhone will handle communication with your carrier as part of › How do shared numbers work in LimePhone? Shared numbers allow multiple team members to use the same phone number. You can manage access and permissions for each team member and track usage for sha › How to add additional virtual phone numbers Please visit your Home Page Select 'Add Number' Choose from 'Local' and 'Toll Free' options Select 'Country' and 'Region' Click 'Search' Choose your new nu › How to keep your virtual LimePhone number forever Go to Your Subscription Choose from Monthly / Annual Subscription Click 'Update Subscription' › How to use a Limephone virtual number for OTP verification To use a Limephone virtual number for OTP verification, you would first need to create an account with Limephone and purchase a virtual number. Once you ha › My number is missing or not working — what to check The four real reasons a number is absent from the dashboard or stops working, in the order to check them. › Purchasing a New Number Purchasing a new LimePhone number is simple and allows you to choose from thousands of numbers, tailored to your needs. Whether it's a local number, mobile › What are tips for using your virtual number business switchboard/IVR? Use a professional greeting: Your IVR greeting should be professional and welcoming. It should also be clear and concise, and easy for customers to underst › What is a Virtual Phone number? A virtual phone number is a phone number that isn't bound to a SIM or a physical address. Virtual phone numbers let you make and receive calls, send and re › What is LimePhone as a virtual business number? LimePhone as a virtual business number is a great way to give your business a professional image and to manage your business calls more effectively. Limeph › What is Virtual Numbers Status? View your virtual numbers, the date activated and their current stats. You are able to add additional numbers using the 'Add Number' button. › Which countries are LimePhone numbers available in, and what documents do you need? The 25 supported countries, the number types offered in each, and the KYC / proof-of-address requirements per country. › Why do you have these requirements? Activating each trial involves costs and resources on our end. These requirements help us prevent abuse and ensure that our trial program is used by genuin › A2P 10DLC: registering to send business texts in the US US carriers require business-sender registration (A2P 10DLC) for texting from local numbers — what it is and why it matters. › How to set up a virtual number business switchboard/IVR? Setting up your virtual number business switchboard/IVR is easy. There are a number of different virtual phone service providers that offer this service. S › Toll Free Also called freephone numbers, they are billed for all received calls instead of charging the caller. A for the caller, an incoming call to a toll-free num › Toll-free or local: which number type should you choose? Local numbers build nearby trust; toll-free numbers look national. How to choose. › What happens if my port request is denied? If your port request is denied, it's often due to incorrect information. Double-check your account number, PIN, and billing address, and resubmit the reque › What if my phone number is inactive? In most cases, the number must be active with your current carrier in order to be ported. If your number is inactive, contact your carrier to reactivate it › What should I do if my port request takes longer than expected? If your port request is taking longer than expected, it could be due to incorrect information or a delay from your current carrier. Double-check the inform ›