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Account & Security
Sign-in, data export and deletion, privacy and compliance.
How do I export my data or delete my LimePhone account? Self-service data export from Settings, and how account deletion works (requested from Settings, confirmed by email).
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Does LimePhone comply with industry regulations? Yes, LimePhone complies with relevant industry regulations and standards, such as GDPR in Europe and relevant data protection and telecom laws in the US. W
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How does LimePhone ensure the security of my calls? We use industry-standard encryption protocols to secure your calls and protect them from unauthorized access or interception. Our infrastructure is regular
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Does LimePhone cooperate with law enforcement agencies? Yes, LimePhone cooperates with law enforcement agencies in accordance with applicable laws and regulations. We may provide information to law enforcement u
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How can I change my LimePhone account password? You can change your password by logging into your LimePhone account online. Navigate to your account settings > personal "Change Password".
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Is LimePhone secure? LimePhone utilizes industry-standard encryption protocols to protect your calls and messages. However, it's recommended to keep your LimePhone app updated
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Resetting your password Forgotten your password? No problem! Select the 'Reset Password' Link when logging in. You'll receive an email link to reset. Once you've entered your new
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Changing your password To change your current password from within your account: Go to Settings > Personal > Account Scroll down to 'Change Password' Update your password.
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SSO, two-factor authentication and audit logs (Business plan) The account-security controls that come with the Business tier.
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Where is my data stored? Your data is stored on Twilio's secure servers for call-related information and AWS and Google Cloud servers for other data. We comply with relevant data p
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