LimePhone
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Account & Security

Sign-in, data export and deletion, privacy and compliance.

10 articles
How do I export my data or delete my LimePhone account? Self-service data export from Settings, and how account deletion works (requested from Settings, confirmed by email). Does LimePhone comply with industry regulations? Yes, LimePhone complies with relevant industry regulations and standards, such as GDPR in Europe and relevant data protection and telecom laws in the US. W How does LimePhone ensure the security of my calls? We use industry-standard encryption protocols to secure your calls and protect them from unauthorized access or interception. Our infrastructure is regular Does LimePhone cooperate with law enforcement agencies? Yes, LimePhone cooperates with law enforcement agencies in accordance with applicable laws and regulations. We may provide information to law enforcement u How can I change my LimePhone account password? You can change your password by logging into your LimePhone account online. Navigate to your account settings > personal "Change Password". Is LimePhone secure? LimePhone utilizes industry-standard encryption protocols to protect your calls and messages. However, it's recommended to keep your LimePhone app updated Resetting your password Forgotten your password? No problem! Select the 'Reset Password' Link when logging in. You'll receive an email link to reset. Once you've entered your new Changing your password To change your current password from within your account: Go to Settings > Personal > Account Scroll down to 'Change Password' Update your password. SSO, two-factor authentication and audit logs (Business plan) The account-security controls that come with the Business tier. Where is my data stored? Your data is stored on Twilio's secure servers for call-related information and AWS and Google Cloud servers for other data. We comply with relevant data p