An overview of the types of calls and leads explained within your LimePhone platform

Our system currently has the following classification for inbound calls/leads:

1. Incoming Calls - Any inbound phone calls, web calls, contact messages are classified as leads.

1. Scheduled Calls - Any meetings or calls scheduled through the 'call me later' option on your personal meeting page.

1. Outbound Calls - All phone calls dialed from the platform is shown in the outbound calls tab.